Today, it's easier to leave than it is to stay. That's where change needs to happen. We know that offering too many discounts isn't a good idea - it trains the consumer to wait for the next deal. But what if a similar thing is happening with our employees?
Are we on a race to nowhere with employee engagement? We can't simply transact with employees on salaries. We need to focus on making the entire experience "worth it."
In our customer experience, we don't want the conversation to be just about price. So why are we letting the employee experience become so much about salary only? Read the full article featured in FSR.